Skip to Content

Standard terms and conditions of sale


1. Applicability

By placing an order, the client agrees to be bound by these Terms and Conditions. Any other terms proposed by the client are expressly rejected and shall have no effect unless approved in writing by the Company.

2. Payment Terms

  • Invoices are payable within 21 business days from the invoice date unless otherwise specified.
  • The Company reserves the right to suspend or withhold services until full payment is received.

3. Debt Collection

If payment remains overdue for more than 60 days, the Company may initiate collection procedures through a third-party agency. All associated legal and collection fees shall be borne by the client.

4. Tax & Withholding

Some jurisdictions apply withholding taxes on foreign payments.

  • Clients are responsible for complying with local tax laws and remitting any such taxes directly to their tax authorities.
  • The full invoice amount remains due to the Company without deductions for taxes or local levies.

5. Service Commitment

The Company commits to delivering professional and timely services as per agreed schedules.

  • However, no warranty is made regarding specific outcomes or results.
  • The Company shall not be held liable as a third party in disputes or damage claims made by the client’s customers.

6. Claims and Complaints

All claims or complaints must be submitted in writing via registered mail to the Company's official address within 8 calendar days of product delivery or service completion.

7. Governing Law

All agreements and disputes arising from these Terms shall be governed exclusively by the laws of the State of Kuwait.

8. Modifications

The Company reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services implies acceptance of the latest version.